When can I expect my order to ship?
We absolutely can’t wait for you to receive your new purchase! We promise we will try our best to ship your order to you within 1-2 business days. Once your package is on its way, you will receive a confirmation email with tracking information. All packages are shipped USPS and should be delivered in 2-5 business days, depending on your location.
How much are shipping costs?
All orders $100 or more qualify for free shipping (yay!). Orders under $100 will be charged a flat $5 shipping rate.
Any chance August Cloth ships internationally?
No, we currently only ship within the contiguous United States. Check back later for policy changes!
Uh oh! My tracking information indicates my package has been successfully delivered but I haven’t received it.
We hate when this happens. However, August Cloth is not responsible for lost or stolen packages. Please contact your local USPS office with your tracking number to track your package further or file a missing package claim.
Can I change or cancel my order once I place it?
Because we work to get your item(s) to you quickly, once an order is placed, we are not able to make any changes or cancellations.
Still have questions? For additional assistance, contact us at firstname.lastname@example.org.